您是否想通过推动绩效，增强人际关系并提高战略重点来为您的组织增加价值？情绪智力（EQ）可能是缺失的成分。越来越多的研究记录了情商的业务价值 - 在新的电子书中总结了六秒钟，可作为下面的免费下载提供。现金网赌钱网站
Microsoft，HSBC，Katar Airways和Komatsu等公司如何使用情商来进行领导力发展，改善团队动态或建立高性能的组织环境？简而言之，业务中的人并不是一个理性的人 - 因此，聪明的领导者可以更好地与人创造价值。为了了解现实世界中的工作原理，下面总结了三个示例案例。
关于业务方程的最新研究
这Business Case for Emotional Intelligence documents over a decade of research on emotional intelligence. The studies fall into several categories, revealing key opportunities for businesses to increase value with EQ with three stakeholder groups:
顾客
许多研究表明，具有较高情感智力的销售人员会产生更高的销售。聪明的情感使用似乎是可信赖关系的驱动力。
雇员
为了增加员工的保留，经理需要技能才能与人民有效联系。此外，情绪智力似乎是恒星表现的主要决定因素。
领导者
EQ更高的领导者做出更有效的决策并建立更好的关系。领导者EQ似乎是创建员工参与度的关键区别。
从学习和发展中提高价值
将情商评估和计划整合到公司学习和发展中，从而创造了竞争优势：
Providing hard data on the “soft stuff” – to show ROI for the people side of performance
Enhancing corporate culture through a focus on trustworthy leadership, exceptional teamwork, and value-driven change
Boosting performance with superb customer service by engaged, caring, fully-involved employees.
在免费电子书中，对这些策略进行了更深入的探讨，学习和发展的情商。
变化趋势推动了情绪智力的增加价值
这Six Seconds State of the Heart Report for 2016, an international snapshot of EQ trends, found that emotional intelligence scores are higher for those further up the career ladder. Senior executives exhibited particular strengths in the EQ competencies of intrinsic motivation, pursue noble goals, and navigate emotions. And emotional intelligence applies around the world, with evidence from different cultures and business climates. A study from Dubai showed that EQ predicted 58% of the variation in critical professional and personal success factors, with a particularly strong correlation for entrepreneurs.
获取免费电子书：情商的业务案例
填写此表格，您的电子书将在几秒钟内通过电子邮件发送
等式的力量：商业案例讲述了故事
从电子书中描述的众多案例中，三个现实世界的商业案例研究说明了情绪智力的潜在影响。每个人都强调了一种解决关键业务绩效挑战的不同方法。
Komatsu - 可以测量并将其纳入变更计划中。
领导者, managers, and workers at the Komatsu heavy equipment plant in Italy were beset by a sense of lack of control and a stagnant economy. Consultants utilized the Six Seconds Team Vital Signs assessment to measure team climate and design an intervention that would prepare the regional plant for the next business opportunity. Three vital teams were formed to focus on imagination, exploration, and celebration, creating buy-in and enthusiasm, and managers were given access to EQ resources.
干预后评估显示，团队参与指数增长了212％。该工厂在同一时期还增加了9.4％的效率，从而产生了切实的财务收益。案例中出现了三个关键见解：
- 为了创造变革，人们需要改变
- 聪明地建立团队
- 创建选择
FedEx Express - 可以教和学习EQ技能。
在FedEx Express，该公司全球学习研究所创建的六个月发展计划中有44％的管理人员的总体EQ分数大大提高。这些增长与主要领导成果的重大改善相关，例如决策，生活质量和影响力。
Amadori – EQ promotes talent development and performance.
A three-year study at Amadori, a major supplier for McDonald’s in Europe, revealed an important link between managers’ emotional intelligence and employee engagement. The Six Seconds’ individual EQ assessment, the SEI, was used to measure and enhance managers’ people leadership skills, while the Organizational Vital Signs tool gauged overall climate and engagement. Across three Amadori plants, managers’ EQ scores predicted 76% of the variation in employee engagement. Furthermore, the two plants with the highest engagement scores performed the best according to the company’s internal indicators. During this same period, turnover decreased by 63%, yielding significant financial gains.
Presentation Kit
想分享好消息吗？通过练习和视频查看这个美丽的幻灯片演示。
这Bottom Line for Your Bottom Line
您可以从许多领先的公司发现的东西中受益：在工作场所培养EQ不仅通过建立参与来改善人际关系和气候，还可以提高可持续性的绩效，从而带来竞争优势，财务投资回报率和组织活力。
要了解有关EQ如何提高业务绩效的这些和其他引人注目的示例的更多信息，请获得新的，免费的六秒钟电子书，现金网赌钱网站这Business Case for Emotional Intelligence。首席执行官Josh Freedman和组织活力总监Paul Stillman通过回答三个关键问题来为EQ提供理由：
- 情商在商业中的价值是什么？
- 企业如何衡量该领域的投资回报率？
- Where are the biggest benefits of EQ for organizations?
Get the eBook
填写下面的表格，您将在几秒钟内通过电子邮件收到电子书（也许是六个？）
利用链接与权利探索情绪智力案例的更多信息
