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联邦快递快车
在一个面对的,以任务为重点的环境中,,,,联邦快递快车continually invests in what ultimately sustains team performance – its managers’ leadership capabilities.
Overview
情况:在一个面对的,以任务为重点的环境中,,,,a common challenge forFedExmanagers is losing sight of the relational dynamics that ultimately sustain team performance.
解决方案:联邦快递全球领导力学院为每位全球范围内的新经理整合EQ评估,培训和教练提供了六个月的领导力发展计划。
结果:Over half the participants experienced very large improvements (10 – 50%) in key emotional intelligence skills and leadership outcomes, including influence and decision making.
“利用六秒钟的情绪智力方法正在帮现金网赌钱网站助我们建立一种战略资产来维持和加强我们的文化 - 这对于我们的竞争优势至关重要。”
Situation
联邦快递快车是世界上最大的货运航空公司每天几乎每个国家都将包裹和货物交付到375个以上的目的地。在一个面对的以任务为重点的面对面的环境中,经理们的一个普遍挑战是失去最终维持团队绩效的关系动态。FedEx Founder Fred Smith认为人们是业务的关键,领导力是关于持续增长的:“领导者通过提高自己判断自己的标准来呆在那里,呆在那里 - 以及他们愿意被评判的标准。”
解决方案
At FedEx, leadership for a “people first” culture is central to its competitive advantage. To strengthen managers’ skills in being people-first-leaders, the world-renown FedEx Global Leadership Institute developed an emotional intelligence training program for new managers worldwide。该培训包括为期五天的密集课程,然后是六个月的辅导过程,围绕SEI,六秒钟的一流的情商评估。现金网赌钱网站在教练过程结束时,参与者重新任命SEI,以清楚地确定进度领域,设定下一个目标并为该计划提供责任感。
Results
该计划导致核心情商技巧和领导成果大幅提高。比较八个铅1人群的预评估比较发现EQ能力增加了8%至11%,甚至更大的结果变化:
更好的决定
72% of the program participants experienced very large increases in Decision Making
%
INCREASED QUALITY OF LIFE
60% of the program participants experienced very large increases in Quality of Life
%
更大的影响力
58% of the program participants experienced very large increases in Influence
%
Products & Services Delivered
EQ Framework
Six Seconds’ KCG Model is designed as a process framework for using emotional intelligence on a day-to-day basis.阅读有关等式六秒模型的更多信息。现金网赌钱网站
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