Home>Emotional Intelligence in Business>实例探究> Quad Graphics
维持四方图的人优先领导
情商培训如何适应快节奏的工业环境?在Quad Graphics,这是领导力对公司创始价值观的承诺。
概述
情况:QG believes instrong work relationships as a means to break down walls and build & maintain trust. As the company has grown and evolved, they recognized需要引入情绪智能计划,以便领导者可以继续通过人来努力并实现公司价值观。
解决方案:QG partnered with Six Seconds to support the ongoing development of EQ. Utilizing the SEI, the world’s leading emotional intelligence assessment, the company provided senior leaders with the time and knowledge to ‘repurpose’ their daily actions to align with QG’s values and way of doing business.
结果:参与者的内容和交付方法深深地吸引了参与者。他们对自己的反应有了更大的认识,因此许多人报告了重大的行为改变。
“迄今为止,我所看到和听到的是参与者实际应用我们所涵盖的情况的具体例子SEI领导会议。”
– Sue Barrett, Manager Quad/Education
情况
Quad/Graphics(www.qg.com) is a highly innovative printing company. Established in 1971 in Wisconsin, the company now has 12,000 employees. In the words of Sue Barrett, Manager Quad/Education, “the company was founded on the value of strong work relationships as a means to break down walls, build & maintain trust and simply do what’s right for our customers and coworkers.” As a result, the company is committed to leaders living the company values — rather than “teaching” a culture, the company believes culture grows from the way its people live each day.
Solution
巴雷特说:“迄今为止,我所看到和听到的是参与者实际应用我们所涵盖的情况的具体例子SEI领导会议。例如,一群经理在围绕复杂情况进行了激烈的讨论。随着声音提出,一位成员说出了他所感受到的情绪,以及它如何阻止他以任何思想的清晰性进一步讨论这个问题。他询问该小组是否会考虑15分钟的休息时间。一些参与者被带回去。这不是这个人的典型行为。他们同意休息,重新审视了情况并产生了解决方案。如果不召集此休息,该决定可能是基于不准确的信息和/或花更长的时间来确定的。”
与大多数企业一样,四边形的图形领导者不断挑战以快速,准确的决策而没有明确的“正确答案”。EQ正在帮助领导者浏览这个迷宫,以保持QG的出色表现。
结果
提高意识
领导力的“人方面”动态。
GREATER COMMITMENT
To work with and through people.
REAL WORLD APPLICATION
Team members putting the training into action.
交付的产品和服务
EQ技能
SEI – Six Seconds’ Emotional Intelligence Assessment is a validated psychometric tool for measuring emotional intelligence, used with over 250k people worldwide.
自定义开发
为了使用六秒钟的方法解决组织的特定需求,开发了,测试和实施自定义程序。现金网赌钱网站
See More Cases
衡量学生的自我意识
A high school in Kentucky, USA uses the SEI-YV to create an evidence-based approach to SEL at a high school in Kentucky, USA.
Boosting Academic Learning with Social Emotional Learning
A third-grade classroom in Silicon Valley Elementary School implements Self-Science and sees a 25% boost to academics.
Putting the Care Back in Healthcare Training
在一项多年研究中,Liberty University衡量了医学院蓬勃发展的关键能力。
在餐厅阳光下提供卓越的客户服务
荷兰Valkenburg的餐厅为客户的忠诚度和满意度提供了EQ技能的培训人员的满意度。
Building Exceptional Teams Across Industries
EQ教练增加团队参与度,获得90%的绩效增长。Greengrass Consulting在英国的四个案例中的课程。
Creating a New Culture at Sheraton
Improve customer service & retention, and reverse declining sales, with a shared EQ culture.