在一个面对的，以任务为重点的环境中, FedEx Express continually invests in what ultimately sustains team performance – its managers’ leadership capabilities.
Overview
Situation:在一个面对的，以任务为重点的环境中, a common challenge forFedExmanagers is losing sight of the relational dynamics that ultimately sustain team performance.
解决方案：FedEx Global Leadership Institute provided a six-month leadership development program for every new manager worldwide integrating EQ assessment, training and coaching.
结果:超过一半的参与者在关键的情商技巧和领导成果（包括影响力和决策）方面经历了很大的进步（10-50％）。
“利用六秒钟的情绪智力方法正在帮现金网赌钱网站助我们建立一种战略资产来维持和加强我们的文化 - 这对于我们的竞争优势至关重要。”
Situation
联邦快递快车是世界上最大的货运航空公司每天几乎每个国家都将包裹和货物交付到375个以上的目的地。在一个面对的以任务为重点的面对面的环境中，经理们的一个普遍挑战是失去最终维持团队绩效的关系动态。FedEx Founder Fred Smith认为人们是业务的关键，领导力是关于持续增长的：“领导者通过提高自己判断自己的标准来呆在那里，呆在那里 - 以及他们愿意被评判的标准。”
解决方案
At FedEx, leadership for a “people first” culture is central to its competitive advantage. To strengthen managers’ skills in being people-first-leaders, the world-renown FedEx Global Leadership Institute developed an emotional intelligence training program for new managers worldwide。The training consists of a five-day intensive course followed by a six-month coaching process built around the SEI, Six Seconds’ best-in-class emotional intelligence assessment. At the end of the coaching process, participants re-take the SEI to clearly identify areas of progress, to set next goals, and provide accountability for the program.
结果
The program resulted in substantial increases in core emotional intelligence skills and leadership outcomes. Comparisons of pre and post assessments for eight LEAD1 cohorts found increases of 8 to 11% in EQ competencies, and even larger changes in outcomes:
更好的决定
72％的计划参与者在决策中经历了很大的增长
%
INCREASED QUALITY OF LIFE
60% of the program participants experienced very large increases in Quality of Life
%
MORE INFLUENCE
58% of the program participants experienced very large increases in Influence
%
交付的产品和服务
EQ技能
SEI – Six Seconds’ Emotional Intelligence Assessment is a validated psychometric tool for measuring emotional intelligence, used with over 250k people worldwide.阅读有关SEI的更多信息。
教练
教练– Six Seconds’ coaching methodology blends neuroscience with the International Coach Federation competencies supercharged with the power of EQ.Read more about Six Seconds’ Coaching
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