医疗保健案例研究：EQ减轻压力

研究人员发现，在包括压力管理在内的许多关键绩效领域，医疗保健专业人员的情绪智力高得多，表明这些技能对医疗保健专业人员，尤其是那些处于领导地位的技能至关重要。

尽管压力几乎是每个人的挑战，但医生和护士应对压力的方式可能是生死攸关的问题。幸运的是，新的研究揭示了应对压力的关键：情绪智力。

在意大利博洛尼亚一家大型城市医院的妇产科部门进行的一项研究中，在评估工作绩效和生活成功方面，情绪智力高的医疗保健专业人员得分要好得多。表现最高的人平均得分超过30％。Six Seconds Emotional Intelligence Assessment，”有力衡量具有感情聪明的基本能力。

研究合着者Lorenzo Fariselli是意大利六秒钟的研究经理，他解释了这一发现的重要性：“压力对于全球组织和现金网赌钱网站专业人士来说越来越具有挑战性，但目前尚不清楚如何最有效地解决这个问题。现在，我们知道情绪智力是专业人士在充满挑战的工作环境中有效应对和繁荣发展的最重要成分之一。”解释这项研究的白皮书在线还有更多的研究www.texturesrug.com/tools/sei/research(a powerpoint of the key points is also available on either page).

The correlation between EQ and scores on the performance assessment are shown visually in this graph where each dot is one person’s scores on both assessments. The graph shows that in general as EQ increases (on the vertical axis) so does Performance (on the horizontal). The strength of this relationship is expressed in “R-squared;” .6621 is quite high.

The study also found that the power of EQ, or emotional intelligence, was even greater for the most senior team members. While on average EQ explains over 66% of the variation in performance scores, for the most senior team members that increases to nearly 80%. In other words, the more senior you are, the more important it is to be an expert with emotions.

约书亚·弗里德曼（Joshua Freedman）is Chief Operating Officer of Six Seconds and one of the world’s leading authorities on the development of emotional intelligence. “Around the globe we’ve seen that emotional intelligence is the difference that makes the difference. Leaders who choose to be emotionally intelligent create mission success and drive value,” Freedman says.

弗里德曼（Freedman）说，许多组织将EQ视为资源时可能会进行的投资，但他提供了另一种建议：“在压力和挑战时，EQ是最重要的；training in this area is a ‘life ring,’ not an ‘investment.’” He is quick to point out that developing these skills isn’t a major expense in time and resource — “We’re not talking about implementing some expensive or complex new system. EQ is something to be – a little more each week.”

Emotional intelligence (abbreviated “EQ” for “emotional quotient”) continues to gain attention around the world as an essential asset for success in work and life. The science grows from research by Peter Salovey (Yale University) and John Mayer (University of New Hampshire) who published their first papers in 1990 showing how we have intelligence with emotions. EQ was popularized in the mid 1990s by New York Times science writer Daniel Goleman. To help people understand how to develop and apply this breakthrough concept, Six Seconds was established in 1997.

Six Seconds, The Emotional Intelligence Network, is the world-leading resource for emotional intelligence development with offices in six countries and over 1500 certified practitioners world-wide. A not-for-profit organization, Six Seconds advocates for the importance of EQ and supports change agents making a positive difference in every sector of society (see www.texturesrug.com for more).

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现金网赌钱网站六秒钟支持人们创造积极的变化 - 到处都是……。该组织成立于1997年，目前在11个以上的国家设有办事处，并在100多个国家设有认证的从业人员，这是世界上杰出的情绪智力的最重要资源。

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